Ibbenbüren-Püsselbüren WWTP relies on future-oriented partnership with HUBER SE
HUBER service and maintenance contracts have become a key success factor on the German market. With more than 4,000 machines and plants benefiting from HUBER service contracts in Germany alone, this reflects the high demand and effectiveness.
At the end of autumn 2023, the success story of HUBER Global Service reached another milestone with the conclusion of the 1500th service and maintenance contract for the Ibbenbüren-Püsselbüren wastewater treatment plant. This important milestone was celebrated with a special visit of HUBER SE to the wastewater treatment plant to express their thanks and to honour the excellent partnership and cooperation.
Josef Stephan, Service Sales Team Leader for Germany, Austria and Luxembourg, together with his colleagues from the HUBER Global Service Team, Anja Barth (Maintenance Solutions) and Kevin Schneider (Service Consultant International), as well as the regional sales representative, Timo Giese, were warmly welcomed at the Ibbenbüren wastewater treatment plant by Mr Hagedorn (Head of the Municipal Drainage Department) and the Technical Manager, Mr. Scherer.
Long-term and trusting customer cooperation
Mr Hagedorn impressively illustrated the essential importance of the Ibbenbüren-Püsselbüren mechanical-biological and chemical wastewater treatment plant. This advanced plant is specifically designed to reduce carbon, nitrogen and phosphate compounds extremely efficiently. With a capacity of 121,300 population equivalents, it plays a central role in the comprehensive purification and treatment of wastewater in the region.
For Mr Hagedorn, it is extremely important to always have a reliable contact partner for his machine technology. He places his high expectations in the comprehensive expertise of HUBER SE and trusts that he can always count on immediate support in case of any problems or concerns. The HUBER service and maintenance contract forms the basis for a long-term and trusting co-operation that not only guarantees the optimum functionality of the equipment, but also provides a competent partner at his side to master challenges together.
Reliability and quality
The main reason for the service and maintenance contract after ten successful years of regular one-off HUBER maintenance is the proven reliability and quality of the long-standing partnership with HUBER. In view of current challenges, the contract offers a comprehensive solution with increased operational reliability and a service hotline available around the clock.
The proactive detection of wear and the timely replacement of wearing parts, as well as the minimisation of unplanned, often Helmut Hövel, Ibbenbüren-Püsselbüren WWTP manager expensive downtimes underline the strategic decision of the city of Ibbenbüren. The service and maintenance contract thus becomes a decisive instrument for the sustainable and efficient operation of the Ibbenbüren-Püsselbüren wastewater treatment plant.
HUBER service and maintenance contract: all-round reliability
Following the signing of the contract, HUBER was given an informative tour of the wastewater treatment plant by wastewater foreman Mr Scherer. During this tour, the company was able to talk to the wastewater treatment plant operator and his specialised staff. One of the team members pointed out that he also appreciates the opportunity to acquire additional information and expertise through the HUBER service and maintenance contract during the annual HUBER maintenance. This gives him the opportunity to continuously deepen his professional knowledge as the learning process never stops. In addition to the reasons mentioned above, Mr Hagedorn and Mr Scherer particularly emphasise the operational safety, the punctual adherence to deadlines and the comprehensive stock of spare parts at HUBER SE. These decisive aspects are guaranteed by HUBER's preventive maintenance and inspection as part of a HUBER service and maintenance contract, which contributes to an all-round reliable solution for the customer.
Finally, HUBER SE would like to thank Mr Hagedorn, Mr Scherer and all responsible employees for their trust and hospitality. We look forward to a co-operative collaboration, a lively exchange and a future based on partnership!
Ibbenbüren-Püsselbüren WWTP facts and figures
- Mechanical-biological and chemical wastewater treatment plant
- Design size: 121,300 PE
- 7 employees and 1 trainee
- HUBER machines installed on site:
- 2 nos. HUBER Belt Screen EscaMax® 4000x952x8
- 2 nos. HUBER Wash Press WAP® 4
